Returns & Exchanges
At The Hijab Company, we want you to feel confident and beautiful in your purchase. If you are not completely satisfied, we offer a 14-day return and exchange policy for all unworn items in their original packaging.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Carefully place the hijabs and accessories in their original packaging, ensuring all tags are attached and the items are in unworn condition.
- 3.Ship the Items
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location within 7 days of your request.
- 4.Receive Refund or Exchange
Once our quality control team inspects the returned items, your refund will be processed to your original payment method or your exchange will be shipped out within 3-5 business days.